Responsible Gambling

At BluffBet we take responsible gambling seriously. We want players to enjoy gaming in a safe, controlled way, so we provide practical tools and guidance to help you manage your play. This page explains the options available, how to recognise when play may be getting out of hand, and where to find professional help if you need it.

Our player protection principles

We aim to keep play responsible by promoting transparent rules, clear account controls, and prompt support. We encourage everyone to set limits that fit their budget and lifestyle, to take regular breaks, and to contact our team if they feel play is becoming a problem.

Activity-control tools

Players can access a range of controls on their account to manage activity. Typical tools include deposit limits, loss limits, session time reminders, and temporary account breaks. These tools are designed to give you direct control over how and when you play.

Deposit limits

You can set deposit limits to control how much money is added to your account over a chosen period. Limits can usually be adjusted for daily, weekly, or monthly periods and can be reduced or removed after a cooling-off period. Please choose amounts you are comfortable with and update limits through your account settings or by contacting support.

Loss limits and time limits

Loss limits help restrict the total net losses over a set period, while time limits let you limit session length or set mandatory breaks. Use these tools to prevent extended sessions and to keep play within planned time and spending boundaries.

Self-exclusion and account breaks

If you need a longer break, self-exclusion is available. Self-exclusion temporarily closes access to your account for a chosen period and can include blocking marketing communications. To start self-exclusion or a formal account break, contact our support team directly. Self-exclusion is a strong step to protect yourself and is reversible only after the agreed period ends.

Signs of problematic behaviour

Warning signs can include chasing losses, neglecting obligations, borrowing money to play, difficulty stopping, or mood changes linked to play. If you notice these signs in yourself or someone close to you, consider using limits, taking a break, or seeking professional support.

Tips for maintaining control

Set a budget before you play, use deposit and time limits, take regular breaks, avoid gambling when upset or under the influence, and treat play as entertainment rather than a way to make money. Share concerns with friends or family and be honest about how play affects you.

Professional help and support organisations

If you need extra support, we recommend contacting Gamblers Anonymous, your provincial problem gambling helpline, or local health services for confidential advice and treatment options. In urgent cases, contact local emergency services. For help with account controls or to request self-exclusion, reach out to Bluff Bet support via the site’s live chat or support channels.