Contact Us
If you need help with your account, have a technical question, or want to share feedback, our support team is ready to assist. Contact us for help with deposits, withdrawals, verification, promotions, or general enquiries and we will respond promptly. Use the channels below to reach the right department; live help is available during listed hours, email enquiries are monitored regularly, and we aim to reply within 24 hours for email enquiries.
| Department | Contact |
|---|---|
| Customer support | Email: [email protected] (24/7 live chat and email) |
| General enquiries | Email: [email protected] (Mon-Fri response within 24 hours) |
| Affiliate enquiries | Email: [email protected] (partner team, response in 48 hours) |
| Phone | +1 416 583 2791 (calls answered Mon-Fri, 09:00-18:00 ET) |
| Working hours | 24/7 support (email monitored daily; phone hours above) |
Contact by email
For detailed requests, account issues, or matters that require documents or explanations, email is the preferred contact method. Please send your message to [email protected] with a clear subject line and up-to-date contact details to avoid delays. Attach any relevant files and include your account ID where applicable to help us resolve your request faster.
Contact Form
Name Email Message Send messageResponse Time
Our support team aims to respond to most inquiries within one business day. Simple account and payment questions are usually handled that fast; more complex issues such as detailed verification or dispute cases may take longer depending on their nature and the information required. We’ll keep you updated on progress and follow up as soon as we have a clear resolution.
Feedback
We value your feedback. Please share any suggestions, bug reports, or ideas to improve the site, our team reviews every message and uses them to refine features, promos, and overall usability. Your input helps us make the casino and sportsbook easier to use for players across Canada, so don’t hesitate to reach out and tell us what you think.